T-Mobile joins companies paying at least $ 20 an hour

T-Mobile now pays all of its 75,000 workers a minimum wage of $ 20 an hour, the mobile operator said on Friday.

The company’s new national minimum wage “is about inclusion, and we wanted to draw a line that ensures no employee is left behind,” CEO Mike Sievert wrote in a blog post. Publish announcing the move.

T-Mobile news coincides with data from the Ministry of Labor showing declining value of wages for workers facing bigger jump in inflation in almost four decades.

The vast majority of the company’s employees already earn more than this base, Sievert wrote. T-Mobile declined to say how many people were affected by the new base salary, which took effect in early December. T-Mobile previously followed federal and state rules, but previously did not have a minimum wage, a spokesperson for CBS MoneyWatch said in an email.

Callie Field, Head of Customer Experience at T-Mobile, recently Recount Bloomberg News that the company had lost a lot of its staff in the middle the pandemic and following its merger last year with Sprint. T-Mobile had increased its base salary from $ 15 an hour to $ 20 in an effort to fill 5,000 jobs over the next 18 months, Field told the news service.

Sievert also gave a nod to the difficulty of hiring and retaining workers in today’s environment, with hospitals, Restaurants and farms among those suffering from a shortage of workers. The company rolled out its increased minimum pay rate in its customer service group a few months ago, and went from 300 applications per week to 4,000. “An increase of 1,200 +%!” wrote the CEO.

Yet even with their recent pay hike, T-Mobile’s customer service reps could earn significantly less than those in similar positions at one of the company’s main competitors: AT&T.

“We are the only national wireless operator with a fully unionized non-executive workforce. Our full-time mobility customer service employees earn an average of $ 26 per hour,” said a spokesperson for ‘AT&T to CBS MoneyWatch in an email.

Verizon Wireless did not respond to a request for comment.

T-Mobile joins a large number of companies that have increased wages in the face of national labor shortages. Bank of America said in October he would pay his American labor at least $ 21 an hour.

In the meantime, the federal minimum wage has not budged $ 7.25 per hour over the past 12 years.


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